Shipping Policy

Effective Date: July 8, 2026

Thank you for shopping with RITFLEX. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver orders.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During high-demand periods or promotional sales, order processing may take slightly longer.

Shipping Coverage

We currently ship to most locations across India through reliable courier partners.

At this time, we do not offer international shipping unless specifically stated on our website.

Estimated Delivery Time

Estimated delivery times are:

• Metro Cities: 2–5 business days

• Other Cities and Towns: 3–7 business days

• Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

If your order qualifies for free shipping under an active promotion, the discount will be automatically applied at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking details via email, SMS, or WhatsApp (where applicable). You can use the tracking number to monitor your shipment through the courier partner's website.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address, including the correct postal code and contact number. RITFLEX is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Packages

If your package arrives damaged, tampered with, or if any item is missing, please contact us within 48 hours of delivery. To help us investigate, kindly provide:

• Your order number.

• Photos of the package and product.

• A brief description of the issue.

We will review your request and provide an appropriate resolution as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

RITFLEX

Email: ritflex@gmail.com

Phone / WhatsApp: +91 9497502008